Following a backlash on the Access Bank Plc over the freezing of the account of some of the bank’s customers on the orders of a court, the management of the bank his expressed sympathy with the customers saying they only acted on the instructions of its regulators
The management of Access Bank made this known on Friday when they gave reasons why the bank accounts of the customers linked to the #EndSARS campaign were frozen.
In a statement in Abuja, the bank said it only obeyed a directive of the regulator, the Central Bank of Nigeria (CBN), based on a valid court order.
It, however, expressed sympathy with the affected customers, adding that it hoped the matter would be resolved “as soon as possible.”
The bank expressed surprise that it was being targeted negatively in spite of evidence it was not behind the customers’ ordeals.
“We want to express our sympathy for the inconvenience that eight of our customers are going through due to the restrictions on their accounts as mandated by a Federal court order. We are eager for this to be resolved as soon as possible.
“It is common knowledge that we and the entire banking industry are regulated entities and therefore operate under the authority of our regulators and law enforcement agencies. As such we are compelled to comply with regulatory directives.
“While acknowledging the concern of all well-meaning parties, we urge that enquiries and views be channeled to the relevant regulatory and judicial agencies where the matter is receiving attention. It is therefore surprising that some individuals still choose to target Access Bank in a negative manner despite not being the source of the action,” the bank said.
It added that it has always been at the forefront of innovative efforts in support of the development of Nigeria, saying that it embraced the role being the largest employer of labour, which are largely youths.
“Access Bank has always led the way with regard to support for young Nigerians in terms of capacity building and development of SMEs.
“We continue to be concerned by the inconvenience that our affected customers are experiencing. We stand ready to play our part to remedy the situation and have them using their accounts as quickly as possible,” the bank said.